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Avoid UAE Telemarketing Fines, with one solution - crm client management by one WhatsApp

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5 mins

Businesses depend on telemarketing to increase revenue through cold calls and inquiry calls. UAE implements strict rules on telemarketing

Every business growth depends on efficient telemarketing for better resident life and to avoid unwanted marketing calls. 

Telemarketing strict rules Effective from August 27, 2024

The fines are up to Dh150,000, how to avoid this fine without affecting company marketing and sales?

Single numbers with multi-user WhatsApp systems help you to save your fines and business at one time.

Monitor every Employee conversation, Build credibility with your customers, and Shift employees without your customer data.

To read more about the fines and restrictions, check: 

Click  Uaelegislation 

Khaleej Times

The National News 

Customer conversation only through Direct meeting and phonecalls,

Businesses approach customers through different mediums, starting from billboards to telemarketing. 

segregate as two types.

 

Business approaches:

billboards, social media, and other ways of marketing

Customer conversation:

Chat, Phone calls, Direct meeting or online meeting

No people in the mindset of buying while using social media and watching the billboards on roads

And they skip it without answering your approaches

Customer conversation is hard to skip; they may say yes or no.

Best Approach medium in UAE

  1. Direct meeting
  2. Online Meeting
  3. Phone calls
  4. WhatsApp
  5. Email (Sometimes that might go into spam folders)

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One Whatsapp System to manage your customers and Employees

WhatsApp is considered an efficient communication medium over 2 billion users:

  1. Most popular messaging apps globally
  2. Easy communication medium with instant messaging
  3. multimedia support of text, images, audio, videos, and documents etc
  4. Security as End-to-End Encryption
  5. Free of cost for personal use
  6. status updates like social media
  7. cross-platform in IOS, Android, Desktop, tablets etc

 

Facts about usage,

Average open rates 23-25 times a day. This high frequency brings WhatsApp to basic life needs

 

WhatsApp system will help you save:

  1. To maintain relationships with your target customers
  2. Customer support in all aspects to bring more business
  3. Quick reply in less time
  4. To monitor the status of every customer
  5. Credibility among the customers because of one official number
  6. All customer Document management in one place for secure
  7. Shiting or employee holidays won t affect the customer due to assigning another employee method
  8. To monitor Every conversation between your employees and customers
  9. Every customer contains no in your system,
  10. No personal chat between employees and customers.

Implement the one-number WhatsApp system, To secure your customers and support your future.

We will offer free training and answers to implement that system for your business. click here

 

1. Build Strong Customer Connections:

Use WhatsApp to stay in touch with your customers regularly and build strong relationships.

 

2. Provide Great Customer Support:

Help your customers through WhatsApp to solve their issues quickly and bring in more business.

 

3. Respond Quickly:

Use WhatsApp to answer customer questions and concerns quickly.

 

4. Keep Track of Customer Status:

 Monitor all customer conversations on WhatsApp to know their needs and how they re doing.

 

5. Be Trustworthy with One Number:

Use one official WhatsApp number to build trust with your customers.

 

6. Store Customer Documents Safely:

Manage all customer documents securely in one place using WhatsApp.

 

7. Ensure Service Continuity:

If an employee is unavailable, easily reassign their WhatsApp conversations to another team member.

 

8. Monitor Conversations:

 Monitor all WhatsApp chats between your employees and customers to ensure high-quality service.

 

9. Organize Customer Information:

Give each customer a unique identifier in your WhatsApp system to keep things organized.

 

10. No Personal number chats Involved :

Make sure all WhatsApp chats are from one WhatsApp system, avoiding personal number conversations with customers.