One Software to connect Employees, Customers and Managers !
Better than CRM - It's Increase Sales, Simplify Communication, and Boost Customer Support
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Avoid miscommunication for business growth
Simplify Customer Communication to grow sales
One Whatsapp number
Begin by creating a single WhatsApp account for all customer interactions. This account becomes the central hub.
Centralized document management
Store all customer documents in one place with expiration notifications for employees and managers, reducing confusion and preventing documents from being scattered across different devices.
One Click Invoice and Payments
Employees can issue quotations, invoices, and update payment status with one click, instantly sending to your customer via WhatsApp.
One-click payment follow-up
Employees can easily check pending invoices and follow up instantly with just a single click, reminding customers and speeding up payment.
Let Your Customers depends on Your Business, Not on Employees!
One official Whatsapp number for all employees
No multiple Whatsapp groups needed
Faster Payment Follow ups
Increased Customer Trust by one number
Centralized Document Management
Document Expiry Alerts
Enhanced Team Collaboration
Streamlined Support Process
Employee Effiency Report
To Unlock Your Potential
Effective ways to increase sales using Software
Centralized Communication for Better Efficiency
Managing customer interactions across multiple WhatsApp accounts can be inefficient.
CIMA centralizes all conversations, allowing your team to handle queries more effectively and respond faster, reducing response times and improving overall productivity.
Store all your organization’s documents in one place.
Eliminating missing documents, confusion, and data leakages.
Centralized document management keeps every customer document in one place with instant access. Management is notified of expiration dates for monitoring.
Upgrade Your Services with
Our Advanced Products
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Connect & Retain: One WhatsApp is All It Takes
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Custom Web Applications Designed for Your Business
FAQs
What is CIMA?
CIMA consolidates all customer support interactions under a single WhatsApp number. This allows your entire support team to access, manage, and respond to customer queries from one central account, ensuring consistent and efficient communication.
How does CIMA benefit my business?
The system streamlines customer communication by reducing the confusion associated with managing multiple WhatsApp accounts. It enhances team collaboration, ensures consistent responses, and improves overall customer satisfaction by providing a single, reliable point of contact.
Can multiple team members use CIMA simultaneously?
Yes, multiple team members can access CIMA at the same time. This allows for better collaboration, as different team members can manage various aspects of a conversation or handle different queries concurrently.
Is the customer data secure in CIMA?
Absolutely. By centralizing communication under one account, it becomes easier to manage and secure customer data. The system complies with privacy standards, ensuring that all customer information is protected and handled securely.
How do I monitor and track customer interactions?
CIMA includes tools for monitoring and tracking all customer interactions. You can review conversation histories, track response times, and ensure that every query is addressed, helping you maintain high standards of customer service.
Can the system grow with my business?
Yes, CIMA system is scalable. As your business grows and your customer base expands, you can easily add more team members and manage increased interactions without sacrificing efficiency or consistency in communication.