Stop Losing Customers – Use the Best AI Software for Service Businesses in UAE

Meet CIMA – Customer Intelligence Medium for business services in the UAE. Built for Sales, Support, and Success.

These companies are unlocking business potential with CIMA

Logo of top UAE government transaction centres using Adetive AI software to prevent customer loss

Top Prestige

One of the top Public and government services in Abu Dhabi

Al Saada Transaction Follow-up Centre logo at Capital Mall Abu Dhabi, using Adetive AI software for faster customer support

Al Saada

A Unified platform for governmental services

Right Source logo – a business in the heart of Abu Dhabi using Adetive AI software to manage sales in domestic workers, Tadbeer, Tawjeeh, and Tasheel services

Right Source

One of the leading professional recruitment consultants in UAE

Connect all your WhatsApp numbers in one place for a unified company communication view

Simplify Customer Communication to grow sales

Begin by creating a single WhatsApp account for all customer interactions. This account becomes the central hub.

Store all customer documents in one place with expiration notifications for employees and managers, reducing confusion and preventing documents from being scattered across different devices.

Employees can issue quotations, invoices, and update payment status with one click, instantly sending to your customer via WhatsApp.

Employees can easily check pending invoices and follow up instantly with just a single click, reminding customers and speeding up payment.

Industries We Serve

Tawjeeh, Tasheel

Streamline labor & employment services.

Amer & Court Service

Provide visa, immigration, & legal documents.

Tadbeer & Maid Firms

Managing domestic worker recruitment & contractual support.

Business Set-up company

Offering end-to-end solutions.

Accounting & Tax services

Ensure financial compliance, VAT filing, & bookkeeping.

Travel & Tourism

Automated follow-ups for payments & updates

To Unlock Your Potential

Key Features

Let Your Customers depend on Your Business, Not on Employees!

One official Whatsapp number for all employees

No multiple Whatsapp groups needed

Faster Payment Follow ups

Increased Customer Trust by one number

Centralized Document Management

Document Expiry Alerts

Enhanced Team Collaboration

Streamlined Support Process

Employee Effiency Report

Effective ways to increase sales using Software

Centralized Communication for Better Efficiency

Managing customer interactions across multiple WhatsApp accounts can be inefficient.

CIMA centralizes all conversations, allowing your team to handle queries more effectively and respond faster, reducing response times and improving overall productivity.

Store all your organization’s documents in one place.

Eliminating missing documents, confusion, and data leakages.

Centralized document management keeps every customer document in one place with instant access. Management is notified of expiration dates for monitoring.

Upgrade Your Services with
Our Advanced Products

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Connect & Retain: One WhatsApp is All It Takes

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Custom Web Applications Designed for Your Business

FAQs

How can AI software help document clearing and typing Centers in the UAE?

Customer support plays a vital role in the success of service-based companies. Delays or poor interactions can lead to losing valuable clients. AI helps bridge this gap by enabling quicker replies, personalized communication, and smoother support experiences — all of which help build stronger customer trust and satisfaction.


Do you offer AI solutions for government transaction centres like Tasheel, Tawjeeh, or Amer?

Yes! ADETIVE’s AI solutions help government transaction centres like Tasheel, Tawjeeh, and Amer prevent customer loss by providing faster, more reliable customer support.


What is the recommended AI software for business setup companies in the UAE?

CIMA by ADETIVE is a smart AI platform designed specifically for business setup service providers. It offers secure storage for critical documents like trade licenses, powers of attorney, and partnership agreements. In addition, CIMA streamlines customer follow-ups through automation, helping teams save time and deliver more efficient service.


Suggest a CRM or AI tool for UAE government service businesses?

Better than a traditional CRM, CIMA (Customer Intelligence Management Application) helps store all customer data and manage communication in one place. It's the best AI tool for transaction service businesses in the UAE.


What are the best AI tools for automating tasks in UAE service centers like Tadbeer, Amer, and Tawjeeh?

CIMA is designed specifically for UAE service businesses. It automates responses, reads and stores documents, sends expiry alerts, and improves support speed — helping you eliminate manual tasks and improve service quality.


How can AI help build stronger customer relationships?

AI enables faster responses and timely follow-ups, which are crucial for building strong customer relationships. For example, CIMA can send automated document expiry alerts, helping service businesses stay connected with their clients at the right time.


How to manage multiple WhatsApp accounts in one place?

CIMA allows you to connect and manage multiple WhatsApp accounts in a single platform. It helps you monitor all customer and employee conversations, ensuring faster responses even if team members are unavailable.


How can you grow your service business in the UAE?

Strong customer support is essential for the growth of any service business, while poor service often results in customer churn. By leveraging AI, businesses can enhance customer relationships through faster response times, more efficient communication, and consistently higher service quality.


Do you offer AI software services in Dubai, Abu Dhabi, and other Emirates?

Yes, ADETIVE delivers cutting-edge AI solutions tailored for service businesses across all seven Emirates — Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain. Strengthening its commitment to innovation within the region, ADETIVE has proudly introduced CIMA, a UAE-developed AI platform designed to meet local and global demands.